COVID-19
OUTLINE
I. Point Blue COVID-19
Policies
II. Tenant Self-Diagnosis and
Action Plan
III. Emergency Contact List
IV. Basic Necessities
Directory
V. Frequently Asked Questions
(FAQs)
I. Point Blue COVID-19 Policies
We have taken the following steps to ensure that our buildings remain safe and healthy environments for our residents.
- Hourly cleaning of elevator buttons, biometric access points, common door handles, light switches and stair railings (7am to 8pm)
- A sanitation station is provided at the entrance of the building.
- Used face masks must be removed and disposed of, and a new mask must be worn upon entering the building. A trash bin is provided by the entrance.
- Suspension of cleaning and repair services to minimize contact (unless it is an emergency)
- Elevators are marked to require social distancing.
- Tenant visitors are now allowed in the building as long as they inform our staff in advance. Our staff must be present upon entry of the visitor so they may be assisted with the sanitation station. All visitors must check their temperature, fill out the Health Declaration Form (HDF), sanitize their hands, and use the foot bath. Visitors are only allowed until 7:00 pm. Should they need to stay longer, they can only stay for a maximum of 3 consecutive days.
- Shoe disinfectant located at the entrance of the building
- Group gatherings are prohibited in all areas
Many people need safe housing during this crisis. With this, Point Blue is currently accepting 1-month leases, and even daily stays, in order to provide housing solutions for those in need.
II. Tenant Self-Diagnosis and Action Plan
It is our responsibility to keep our community safe and to help others who may need assistance. We are conducting a survey across all tenants to help us monitor the different exposure levels of our tenants to COVID-19. Please see below for the different categories and action plans for each.
| Old Classification | New Classification |
|---|---|
| Non-PUM/PUI | Not a COVID-19 case |
| PUM | Not included |
| PUI (Not yet tested) | Suspect |
| PUI (tested) | Probable |
| COVID-19 Positive | Confirmed |
| Suspect Case | Probable Case | Confirmed Case |
|---|---|---|
| Course of Action | ||
| 1. Email Point Blue management concierge@pointblue.ph immediately with
subject “PB_PUI_Case_Unit#“, if you haven’t answered the
Tenant Monitoring for COVID-19 survey form yet or if your status is
different from what you previously answered in the survey. 2. Wait for the Point Blue Management to contact you and assist you with the process. We will contact 168, Makati City’s emergency hotline, and coordinate on the necessary protocols to be put in place, including the ambulance pick-up. 3. Do not leave your unit. Wait for the ambulance to pick you up. 4. Wait for the ambulance to pick you up, should you be advised by the barangay to leave and be admitted at a nearby healthcare facility. 5. Start securing your valuables in your unit. Our staff will immediately disinfect your unit, once you have left the building premises. Point Blue assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. 6. Our staff will notify you once the ambulance has arrived. Take the fire exit when going down to ensure that no one else will be in close proximity with you. Make sure to wear a face mask. 7. Together with the ambulance, proceed to the nearest medical facility and have yourself checked-up immediately. 8. Submit a medical clearance upon returning to Point Blue. 9. You can only return to the building premises once you have secured this clearance. 10. Inform the Point Blue team of your schedule for arrival so preparations can be made. 11. For suspect and probable cases who are not considered by the local health authorities to have a critical condition and thus not advised to be admitted at a nearby healthcare facility, the Point Blue management will allow you to self-quarantine in its premises. 12. You are not allowed to go out of your unit. In case of concerns, coordinate with our staff onsite. This includes food, water, and grocery deliveries. You may pick up your order/s outside your unit. Refer to the section on Supply/Food Logistics for more information. 13. Leaving your unit will result in the notification of government authorities for further action and may result in the pre-termination of your lease. 14. For your trash, please ensure it is properly sealed before leaving them outside your unit. Notify our housekeepers afterwards. 15. If symptoms worsen, inform the management immediately. 16. Proceed with the course of action for Suspect Cases if you are advised by the local health authorities to be admitted at a nearby healthcare facility. |
1. If you are currently admitted in a nearby healthcare facility, inform the
Point Blue management of your current health status. 2. Submit a medical clearance upon returning to Point Blue. 3. You can only return to the building premises once you have secured this clearance. 4. Inform the Point Blue team of the schedule of your arrival so preparations can be made. 5. For suspect and probable cases who are not considered by the local health authorities to have a critical condition and thus not advised to be admitted at a nearby healthcare facility, the Point Blue management will allow you to self-quarantine in its premises. 6. You are not allowed to go out of your unit. In case of concerns, coordinate with our staff onsite. This includes food, water, and grocery deliveries. You may pick up your order/s outside your unit. Refer to the section on Supply/Food Logistics for more information. 7. Leaving your unit will result in the notification of government authorities for further action and may result in the pre-termination of your lease. 8. For your trash, please ensure it is properly sealed before leaving them outside your unit. Notify our housekeepers afterwards. 9. If symptoms worsen, inform the management immediately. 10. Proceed with the course of action for Suspect Cases if you are advised by the local health authorities to be admitted at a nearby healthcare facility. |
1. Inform the Point Blue management of your current health status. 2. Submit a medical clearance upon returning to Point Blue 3. You can only return to the building premises once you have secured this clearance. 4. Inform the Point Blue team of the schedule of your arrival so preparations can be made. Note: This assumes that you are already admitted in a nearby healthcare facility. |
For those who are previously considered as Persons Under Monitoring (PUMs):
- Email the Point Blue management concierge@pointblue.ph immediately with subject “PB_PUM_Case_Unit#“, if you haven’t answered the Tenant Monitoring for COVID-19 survey form yet or if your status is different from what you previously answered in the survey.
- Wait for the management to contact you and assist you with the process. We will be coordinating with the Barangay Health Center for the necessary protocols to be put in place. This includes obtaining a copy of the daily monitoring form.
- You will be given a copy of the monitoring form and you will use it to monitor your temperature and symptoms, if any, every day for 14 days. After this period, submit the accomplished form to our staff onsite. You may contact them via email or text.
- Once your daily monitoring has started, you are not allowed to go out of your unit. In case of concerns, coordinate with our staff onsite. This includes food, water, and grocery deliveries. You may pick up your order/s outside your unit. Refer to the section on Supply/Food Logistics for more information.
- Leaving your unit will result in the notification of government authorities for further action and may result in the pre-termination of your lease.
- For your trash, please ensure it is properly sealed before leaving them outside your unit. Notify our housekeepers afterwards.
- If symptoms develop, proceed with the course of action for Suspect Case.
- Once you complete the 14-days self-quarantine, you will now be cleared by the Point Blue management and allowed to leave your unit, should there be a need.
For tenants returning from overseas travel:
- Inform the Point Blue management of the date of your arrival so we can coordinate with the barangay officials and building housekeepers.
- Please make sure to have the following documents with you upon your return:
- Certificate of Residency
- Valid Government ID
- Plane Tickets
- Present those documents to the local authorities, if needed.
- Upon arriving at the property, wait for the management to contact you and assist you with the process. We will be coordinating with the Barangay Health Center for the necessary protocols to be put in place. This includes obtaining a copy of the daily monitoring form.
- The daily monitoring form will be used by our staff onsite to monitor your temperature and symptoms, if any, every day.
- Proceed with the course of action for PUM.
- If symptoms develop, proceed with the course of action for Suspect Case.
- Once you complete the 14-days self-quarantine, you will now be cleared by the Point Blue management and allowed to leave your unit, should there be a need.
III. Emergency Contact List
| Emergency Contact List | Contact Information |
|---|---|
| Nearby Healthcare Units | |
| Makati Cluster (Teka, Estrella) | |
| Makati Medical Center | (02) 8888-8999 |
| Healthway Medical Greenbelt | 0920-969-4929 |
| Health Maintenance, Inc. | (02) 8811-1313 |
| BGC Cluster (Bonifacio Point, General Ricarte, Quezon, General Luna) | |
| St. Luke's Medical Center | (02) 8789-7700 |
| Healthway Medical Market! Market! | 0920-969-4929 |
| Centre Médicale Internationale | 0917-712-4651 |
| Local Government Units | |
| Makati 24/7 Hotline | 168 |
| Guadalupe Nuevo | Jude Paat: (02) 8-883-1773 (Secretary) |
| South Cembo | Aimee Melevo: (02) 7-728-1832 (Secretary) |
| Health Center: (02) 7-728-1831 | |
| San Antonio | Restituto Cajes: 0998-963-6980 (Barangay Captain) |
| Ronald Ferrer: (02) 8-896-4265 (Building Administrator) | |
| Health Center: (02) 8-897-2626 | |
| National Government Agencies | |
| Department of Health (DOH) | (02) 894-COVID (26843)
1555 (02) 8-424-1724 |
IV. Basic Necessities Directory
| Establishments | Contact Information |
|---|---|
| Water Refilling Stations | |
| Makati Cluster (Teka, Estrella) | |
| Berakah | 0917-136-7756 |
| BGC Cluster (Bonifacio Point, General Ricarte, Quezon, General Luna) | |
| Living Water and Laundry | 0917-275-8485 |
| Miggy's Water | 0917-732-6997 |
| Laundry Services | |
| BGC Cluster (Bonifacio Point, General Ricarte, Quezon, General Luna) | |
| Living Water and Laundry | 0917-275-8485 |
| Food Delivery Services | |
| Foodpanda | Website |
| GrabFood | Website |
| Angkas Food | Website |
| LalaFood | Website |
| Supermarkets | |
| Makati Cluster (Teka, Estrella) | |
| Shopwise Makati | (02) 897-8501 / (02) 899-6914 Pablo Ocampo St., cor. Chino Roces Ave., Makati City |
| The Marketplace Alphaland | (02) 478-6022 / (02) 478-3635 Malugay St., cor. Ayala Ave. Extension, Makati City |
| BGC Cluster (Bonifacio Point, General Ricarte, Quezon, General Luna) | |
| The Marketplace Uptown | (02) 815-1394 B-101A Lower Ground Floor, Uptown Place Mall |
| The Marketplace Central Square | (02) 958-5336 Basement 1, Central Square, Bonifacio High Street, Bonifacio Global City, Taguig |
| Robinsons Selections Eight Forbes | (02) 887-2970 / (02) 887-2972 8 Forbes Town Center, Bonifacio Global City, Taguig City |
| Online Grocery Stores | |
| Groceries | |
| Metromart | Website |
| LazMart | Website |
| Walter Mart | Website |
| Meat/Poultry/Seafood | |
| Rare Food Shop | Website |
| Atreena Wet Market | Website |
| Vegetables and Fruits | |
| Fresh Produce | Website |
| The Green Grocer | Website |
| Online Pharmacy Stores | |
| Mercury Drug Online | Website |
| MedExpress | Website |
| Rose Pharmacy | Website |
| MedGrocer | Website |
V. Frequently Asked Questions (FAQs)
1. How is the barangay restricting movement and what documentation do we
need when travelling outside the building?
As of October 6, 2020, the Barangays are no longer restricting movement. However, we encourage you to bring a valid ID with your address at all times. You may also request a Certificate of Residency through the Tenant Services Form (TSF).
2. I go to work everyday. What documentation should I bring with
me?
To be sure, please carry your ID, Certificate of Residency, or Certificate of Employment. Certificate of Residency is issued upon request.
3. Is Point Blue still accepting move-ins?
Yes, we are still accommodating move-ins for those in need of housing during these crucial times. However, persons considered PUI/PUM or a Suspect/Probable Case may not be accepted for health reasons. Please be assured that there are strict sanitation procedures being followed for new move-ins.
4. What steps has Point Blue taken to ensure tenant health and
safety?
Please refer to Section 1 for the Point Blue COVID-19 Policies.
5. Are tenants who are experiencing COVID-related symptoms allowed to use their unit for monitored self-quarantine?
Yes, provided that they have already coordinated with the Point Blue management and barangay health center. Tenants are also expected to abide by the protocols enforced by Point Blue. We ask our tenants for their cooperation to properly report this to the management so we can monitor your progress and ensure the safety of other tenants in the building as well. For further information on the matter, please refer to Section 2: Tenant Self-Diagnosis and Action Plan.
6. Where can tenants buy necessities like food and water?
There are several open establishments nearby our properties as well as delivery services you may contact. Please refer to Section 4: Basic Necessities Directory.
7. Are visitors allowed in Point Blue properties?
Tenant visitors are now allowed in our properties as long as they inform our staff in advance. Our staff must be present upon entry of the visitor so they may be assisted with the Sanitation station. All visitors must check their temperature, fill out the Health Declaration Form (HDF), sanitize their hands, and use the foot bath. Visitors are only allowed until 7:00 pm. Should they need to stay longer, they can only stay for a maximum of 3 consecutive days.
8. Can tenants put up their own internet connection?
Unfortunately, we do not have wired infrastructure in our buildings.
9. How can we keep ourselves connected with Point Blue advisories?
We will continue communicating with our tenants through email circulars and text blasts. Tenants can reach us through the Tenant Services Form, whereas non-residents can email us at info@pointblue.ph or contact us via FB messenger.